Director of McKinsey Global Institute
Jacques is a senior partner at McKinsey and a director of the McKinsey Global Institute, the firm’s business and economics research arm, and one of its three global co-leaders. He is also a leader in McKinsey’s Media and Entertainment, Corporate Finance, and Strategy Practices and co-leads the Digital Economy Initiative, a recently launched McKinsey knowledge program.
Since joining the firm in 1992, he has been based in Amsterdam, London, Montreal, New York, and Toronto, working primarily with media, telecom, online services, health care, fintech, travel and logistics companies on a variety of issues, including marketing and sales, digital strategy, productivity, business technology, leadership, and organization.
Jacques has coauthored numerous publications, including McKinsey Global Institute reports on globalization, future of work, artificial intelligence, Internet of Things, Big Data, and social technologies and articles in the McKinsey Quarterly as well as academic journals on industrial economics, organization, digitization of firms, and corporate finance. His research has been extensively covered in international media and he is a frequent speaker at major international business and policy maker forums.
He received his PhD in economics, operation research and strategy from the Université Catholique de Louvain and has master’s degrees in economics from the University of Namur and University of Pennsylvania.